1. DATA WE COLLECT AND HOW WE USE IT
We collect the personal information you voluntarily provide to us, which includes your name and e-mail address, in order to subscribe to our newsletter, receive our content, and/or purchase travel services.
We collect data from you directly when you fill out a form, purchase a tour, make a booking, or communicate with us via email or social media. We also collect data from you when you use our Website. We may collect personal data from third parties such as our payment processors, advertising networks, and/or analytics providers. Your data is stored in a secure platform.
We get your datas as follows:
Usage Data. When you visit our website or when you flag the relevant checkbox we collect some navigation information that may include your IP address, operating system, page views and other similar info. This data is used to analyze the use of our Website, to deliver relevant content and advertising, and understand our users.
Customer Data. We may process user data, such as name, email address, address, telephone, credit-card number, and other relevant data as related to purchases of travel tours and/or packages. In any case we only collect the personal data necessary in relation to the purposes for which they are processed. We process this data to supply services to you, as well as to market other relevant goods and services to you. The legal basis for processing is consent and your affirmative action to enter into such contract with us and/or the purchase and delivery of the contract between you and us.
User Data. We may process personal information you provide us for the purpose of subscribing to our email notifications, free content, and/or newsletters, as well as communication data that you send to us either through email, social media, or other posting and/or communication methods.
2. MARKETING AND ADVERTISING.
The above data may be used to send you marketing communications about our business or products.
Any of the above Data may be used to deliver advertisements to you, including Facebook Ads, Instagram, and/or other similar advertisements. We may also use such Data to understand the effectiveness of our advertising. The legal basis for this type of processing is our legitimate interest to grow our business through marketing and advertising.
3. SHARING YOUR PERSONAL DATAWe do share your information with trusted third parties who provide support in running this Website including any blog or newsletter, as well as those parties and services that help administer our business. Your data will never be shared with unrelated third parties. We may disclose your information to payment service providers, administrative and marketing providers, business advisors, or third parties if we sell or transfer parts of our Company. Third parties we share your data with will keep it secure and respect your privacy under the law. We take steps to ensure these companies comply with the GDPR.
4. ANTI-SPAM POLICYWe comply with Anti-Spam laws. If you opt-in to receive our newsletter, marketing, or other communications, the option to unsubscribe will be included in every email.
The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site.
6. THIRD PARTY LINKS
7. DATA SECURITY AND BREACH RESPONSE
We do our best to protect your information for any unauthorized access, misuse, or disclosure. All data is kept securely on our internal server. We may allow access to your personal data to our employees, contractors, and service providers that need to know such data to perform necessary business services. Personal data will be kept confidential and employees and/or contractors will only have access to it when necessary.
8. DATA RETENTION AND DESTRUCTION
Personal data that we process for any purpose shall not be kept for longer than is necessary to fulfil its collection purpose or to satisfy a legal or accounting purpose. Paper documents will be kept for ten (10) years as is required by law.
9. INTERNATIONAL TRANSFERS
Your data may be transferred to other countries and by using the Website, you consent to the transfer of information to countries outside your country of residence. If you are located in the European Union, we may store and share your personal data with companies located outside of the European Economic Area. We will always do our best to ensure security of your data. We aim to use US-based providers that are part of the EU-US Privacy Shield. You may always request information on how and where your data is processed and stored.
10. CHANGES TO THIS POLICY
11. YOUR RIGHTS
Your rights under data protection laws include the right to access, erase, correct, restrict, and/or object to our use and processing of your personal data, as well as the right to portability of the data. You have the right to confirmation as to how and where we process your data. To the extent that the legal basis for our processing consent, you have the right to withdraw at any time.
11.1 Right to access at your personal data and to receive information about it.
In order to protect your data we require that you prove your identity to us at the time your request is made.
11.2 Your other rights in according with the European rules.
You may also be entitled to: a) request the correction and/or deletion of one or more of your personal data (art.16 GDPR); b) withdraw your consent to the processing of your personal data when we process such data on your consent and/or opt out from processing it, even for one or more of the authorized uses (art.7.3 and 5.1.b GDPR); c) verify your oblivion right as per point 13. hereof (art.17 GDPR); d) request the restriction of the processing of your personal data (art.18 GDPR); e) request the receipt or transmission to another organization, in machine-readable form, of the personal data you have provided to us (art.20 GDPR); f) object to processing your personal data (art.21 GDPR); g) forward a complaint, where appropriate, directly to the competent Supervisory Authority in data protection, in particular in the EU Member State of your habitual residence (art.77 and 78 GDPR) or directly to the Italian Authority named “Garante Privacy” - www.garanteprivacy.it. After you have chosen to withdraw your consent we may be able to continue to process your personal data to the extent required or otherwise permitted by law.
12. HOW LONG IS YOUR DATA RETAINED
We store your personal data for as long as this is necessary for the fulfilment of the purpose the data has been collected for, or for the period of time required by the Italian law and in any case until the expiry of applicable limitation periods in order to be able to assert any possible legal claims (10 years and 6 months, subject legislative revisions).